Privacy Policy | Foundation Integrity Authority

Overview

Foundation Integrity Authority ("this site," "we," "us") is an educational website created and maintained by JLB Foundation Repair and Basement Waterproofing, in partnership with The Nashville Business Foundry. This privacy policy explains what information we collect when you visit this site or submit a form, how we use that information, and how we protect it.

Information We Collect

Information You Provide

When you submit a contact form on this site, you provide personal information including your name, phone number, email address, street address, zip code, and state. You may also provide optional information including a description of foundation symptoms you have noticed, additional comments about your situation, and how you found this site.

Information Collected Automatically

When you visit this site, standard web server logs may record your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected automatically by our hosting provider (Cloudflare) and is used to maintain site security and performance.

Cookies and Tracking

This site may use cookies for basic site functionality and analytics. Cookies are small text files stored on your device by your web browser. We use:

Essential cookies: Required for basic site functionality such as form submission.
Analytics cookies: Used to understand how visitors use this site, including which pages are visited and how long visitors spend on each page. Analytics data is aggregated and does not identify individual visitors.

You can configure your browser to refuse cookies, but some features of the site may not function properly without them.

How We Use Your Information

Information submitted through contact forms is used to connect you with JLB Foundation Repair and Basement Waterproofing for a foundation evaluation. Specifically:

Your name, phone number, and email address are used to contact you about your inquiry.
Your street address and state are used to route your inquiry to the appropriate JLB service area (Kansas City or Des Moines).
Your symptom selections and comments are used to help the foundation specialist understand your situation before contacting you.
Referral source information is used for internal marketing analysis only.

We do not use your personal information for any purpose other than responding to your inquiry and providing the services you requested.

Form submissions are sent directly to JLB Foundation Repair and Basement Waterproofing. Your information is shared with:

JLB Foundation Repair and Basement Waterproofing: Receives all form submission data to respond to your inquiry and provide foundation evaluation services.
Hosting and infrastructure providers: Cloudflare (hosting) and Google (analytics, if enabled) process data as necessary to operate the site. These providers have their own privacy policies.

We do not sell, rent, or trade your personal information to third parties. We do not share your information with any party other than those listed above.

Data Retention

Form submission data is retained by JLB Foundation Repair and Basement Waterproofing for the purpose of managing customer inquiries and service records. Server logs are retained by our hosting provider according to their standard retention policies. Analytics data is retained in aggregated, non-identifiable form.

Data Security

This site is served over HTTPS, which encrypts data transmitted between your browser and our servers. Form submissions are transmitted securely. We take reasonable measures to protect the information you provide, but no internet transmission is completely secure. We cannot guarantee the absolute security of your data.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us through the Get Help page. We will respond to your request within a reasonable timeframe. If you have submitted a form and wish to withdraw your inquiry, contact JLB Foundation Repair directly.

Children's Privacy

This site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will remove it.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be reflected on this page with an updated "Last updated" date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions, use the Get Help page and note that your inquiry is about privacy. You can also reach JLB Foundation Repair and Basement Waterproofing through their website at https://jlbfoundationandwaterproofing.com/.